Privacy Policy

Who this covers

UpaPro is a property management app used by property owners/managers ("Admins") to track units, rent, and tenant communication, and by their tenants through the linked Tenant Portal. This policy explains what personal data both sides' use of UpaPro involves, and how it's handled.

UpaPro is provided by [YOUR BUSINESS/LEGAL NAME], based in the Philippines, and processes personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules under the National Privacy Commission (NPC).

What we collect

Data	From	Why
Name, email, password (via account sign-in)	Admin & Tenant	Account creation and login
Property, unit, and lease details	Admin	Core record-keeping the app is built for
Rent, utility, and payment records (amount, date, method)	Admin & Tenant	Tracking balances and payment history
Proof-of-payment images and ID/lease documents	Tenant (uploaded)	Payment verification and tenancy records
E-signature on lease contracts	Tenant	Lease execution
Messages sent in the in-app chat	Admin & Tenant	Landlord–tenant communication, incl. automated rent-due reminders
Maintenance request details and photos	Tenant	Reporting and tracking repair issues
Device push-notification token	Tenant (opt-in)	Delivering rent reminders and updates as push notifications

We don't collect more than the fields above — UpaPro's data model is scoped to exactly what property/tenant management requires.

How it's stored

Data is stored and processed using the following service providers, acting as our data processors:

• Google Firebase (Firestore, Authentication, Cloud Functions, Cloud Messaging) — the app's database, sign-in system, and server-side logic (including scheduled rent reminders)
• Supabase — file storage for uploaded documents and payment proof images (the tenant-docs bucket)
• Resend — delivery of rent-reminder emails, once enabled by an Admin

Each of these providers only receives the data necessary to perform their specific function, and none of them are permitted to use it for their own purposes.

Who can see your data

• An Admin can see the data of their own tenants only — never another Admin's tenants or properties.
• A Tenant can see their own records only, through the Tenant Portal — never another tenant's.
• We (the developers of UpaPro) do not access individual tenant or admin data in the ordinary course of running the app. Access is limited to what's required for support, debugging, or legal compliance.

Your rights

Under the Data Privacy Act, you have the right to be informed about how your data is used, to access it, to correct inaccurate data, to object to certain processing, and to request deletion, subject to any records we're legally required to keep (e.g. financial records).

An Admin can revoke a tenant's Portal access at any time from Settings, which immediately cuts off that tenant account's access to their data.

How long we keep data

Data is kept for as long as the Admin's account and tenancy records remain active, plus any additional period required by Philippine law for financial/tax record-keeping. A tenant or Admin can request deletion of their account and associated data by contacting us below, subject to those legal retention requirements.

Changes to this policy

If this policy changes in a material way, we'll update the "Last updated" date above. Continued use of UpaPro after a change means you accept the revised policy.

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